Account Specialist

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers or www.vfc.com

What will you do? A day in the life of an Account Specialist at VF looks a little like this

The Account Specialist works in partnership with a brand’s sales representatives to manage accounts and their order base, providing customer service support to the account and representative through various stages of order processing

The Account Specialist will communicate and collaborate with sales, the customer, the distribution center and other departments as necessary

This role will work independently and as a team to ensure that product is correctly ordered, priced, ticketed, processed and shipped by the requested time

Let’s break down that day-in-the-life a bit more

Efficiently manage assigned orderbook by entering, revising, and releasing orders for processing

Provide order entry support for other team members when appropriate

Provide excellent customer service by offering product specification and product availability information

Assist customers with order selection and customer requirements to meet departmental goals

Proactively assist customers, sales representatives, members of the management team, or coworkers with inquiries, requests for information, or resolution of complex issues