Client Solutions Manager - Remote (Plano, TX, US)

Req ID: 369209 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us

If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now

We are currently seeking a Client Solutions Manager - Remote to join our team in United States (US)

Client Solutions Manager (Also referred to as a Client Success Manager in similar organizations) About the Role As a Client Solutions Manager, you will own both account growth and delivery excellence across a portfolio of mid‑market clients

This role is ideal for someone who enjoys building relationships, uncovering new opportunities, and ensuring high‑quality delivery across application services

You’ll work across sales, solutioning, and delivery teams to help clients modernize, enhance, and evolve their applications — while driving meaningful growth within a mature portfolio

What You’ll Do Grow Client Accounts • Identify and pursue new opportunities within existing mid‑market accounts. • Build pipeline through prospecting, partner channels, and internal leads. • Understand client goals and position the right NTT DATA solutions to support them

Lead Client Success & Delivery • Serve as a trusted advisor, guiding clients from discovery through proposal and delivery kickoff. • Translate sold work into clear delivery plans (scope, timeline, resources, risks). • Oversee delivery execution across projects and managed services, ensuring a smooth client experience. • Monitor performance, SLAs/KPIs, and drive continuous improvement. • Resolve issues quickly to maintain strong client satisfaction