CRM Specialist

Job Title: CRM Specialist Location: Remote Job Type: Full-time Shift: Night Shift (Philippine Time) About Us: Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide

Our mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution

Job Summary: We are looking for a detail-oriented and tech-savvy CRM Specialist to manage and optimize our Customer Relationship Management (CRM) system

This role is responsible for maintaining clean and accurate data, supporting marketing and sales automation, and ensuring the CRM system effectively supports business objectives

The ideal candidate will have a strong understanding of CRM platforms, data analysis, and cross-functional collaboration

Key Responsibilities: Manage day-to-day operations of CRM systems

Ensure data integrity and perform regular data audits and cleanups

Create and manage workflows, automations, and reporting dashboards

Collaborate with sales and marketing teams to optimize lead management and conversion strategies

Train team members on CRM usage and best practices

Monitor CRM performance and propose improvements

Qualifications: Proven experience with CRM platforms (e.g., HubSpot, Salesforce, Zoho)