Customer Experience Specialist 1

Bank , we're on a journey to do our best

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential

Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career

Requirements Provide a high level of customer service by responding to telephone or email inquiries, requests, and problems

Research and resolve problems and errors which may include those related to fraud support and internet operations

Act as a liaison between customers and various U.S

Bank departments to resolve more complex customer or technology issues

Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Originally posted on Himalayas