Customer Support Advocate

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more

At Taskrabbit, we want to transform lives one task at a time

As a company we celebrate innovation, inclusion and hard work

Our culture is collaborative, pragmatic, and fast-paced

We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About The Role: As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner

Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone

You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach

What You'll Work On: Customer Obsessed: Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction

Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment