Guest Service Agent

About Us G’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations

We have a range of the best accommodation to bring people, places, and communities closer together

Discovery Kings Canyon Say g’day to more of Australia and join us at Discovery Kings Canyon to experience the wonder of the Red Centre

Set halfway between Uluru and Alice Springs and on the doorstep of the unforgettable outback landscapes of Watarrka National Park— we are proud co-custodians of this sacred site of the Luritja and Arrente peoples

Immerse yourself in the rich cultural history of the Traditional Owners, connected to this land for over 30,000 years

Join our team and experience the wonder of the outback surrounds while connecting people to nature, networks and communities

The Role As a Guest Service Agent at Kings Canyon Resort, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay

You will be responsible for providing exceptional customer service, handling guest inquiries, and assisting with various front desk operations

Skills & Experience Previous experience in the hospitality industry is preferred Familiarity with RMS or a similar Reservation Booking System is an advantage Proficient in computer skills, particularly MS Office Well-presented, organized, and detail-oriented Strong interpersonal and relationship-building skills Flexible with work hours, including weekends and public holidays A valid driver's license is essential Benefits Competitive pay and benefits Accommodation and meals provided at discounted rates The unique opportunity to live and work amidst the awe-inspiring landscapes of Kings Canyon Resort in the heart of the outback Discounts across the country on tours and accommodation Opportunities for career development and learning This is a remote role, where you will be living and working at Kings Canyon Resort