Online Service Hotel Booking Specialist

Job Title: Remote Customer Service Representative - Travel Booking Job Type: Flexible Schedule | Remote About Us We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel

Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide

Position Overview We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings

In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences

This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment

Comprehensive training and ongoing support are provided

Key Responsibilities Assist clients with selecting and booking hotel accommodations Provide accurate information on hotel options, amenities, pricing, and availability Respond to client inquiries via phone, email, and online platforms in a timely and professional manner Maintain accurate records of client interactions and bookings Collaborate with team members to ensure a smooth client experience Stay informed on travel trends and hotel offerings Participate in virtual training sessions and team meetings Qualifications: Strong communication and customer service skills Professional, positive, and client-focused attitude Ability to work independently and manage time effectively Basic computer proficiency and reliable internet access Interest in travel and hospitality Previous experience in customer service, hospitality, or sales is beneficial but not required