Operational Excellence Readiness Coach-Bilingual (Spanish/English)

Under the leadership of the Implementation Lead, the OpEx Readiness Coach is responsible for providing QAD Redzone customers with coaching and implementation guidance

This position provides customers with the first impression of QAD Redzone training, testing and configuration

This position is critical to customer and QAD Redzone success during the first 8 weeks of implementation

This position is Full-time, Exempt, Remote and required to travel Monday-Friday, 42 weeks per year

Bilingual in English and Spanish is highly preferred

Responsibilities Provides QAD Redzone customers with coaching needed to ensure they are ready for the Connected Teams Coaching

Conducts onsite visits at the end of the project management phase before coaching

Ensures signals are wired and visual factory is installed and ready

Performs initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge widely

Facilitates out brief and provides the internal QAD Redzone team with summaries on key outputs, players, and any risks associated

Configure and set up QAD Redzone software to match the production process at the manufacturing client site

Ensure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information, product run rates