Patient Care Coordinator - REMOTE

Patient Care Coordinator role at a virtual psychiatric care company

The team is small, remote, and mission-driven

The role requires managing high-volume patient communications, triaging clinical and non-clinical messages, and resolving routine tasks independently

Requirements 2+ years of experience in care coordination, medical administration, or a directly related healthcare role Verified experience managing high-volume patient communications independently Demonstrated experience working within a behavioral health or mental health environment Documented ability to triage clinical versus non-clinical patient situations without supervision Proficiency in Help Scout, Slack, Stripe, and Notion English proficiency at C1+ (CEFR) — written and verbal, patient-facing standard required Benefits Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide Originally posted on Himalayas