Senior Account Manager

Business Title : Senior Account Manager Job Description: Account Manager About Kansys Kansys in an established BSS (Business Support Systems) solutions provider serving telecom, financial services, hospitality and other industries

Our platform enables billing, charging, invoicing, integrations into CRM, customer lifecycle management, and digital monetization at scale

We work with both enterprise and mid-sized clients helping them monetize their operations through our bouquet of customizable BSS solutions

Role Overview We are seeking a results-driven Enterprise Account Manager with strong experience in B2B setups selling BSS or comparable software solutions

This role carries a 70/30 split between account management and new business development, requiring both relationship depth and a hunter mindset

The ideal candidate has a solid understanding of end-to-end software sales cycle including technical aspects (such as integration and architecture fundamentals, cloud and deployment models) and commercial/monetization frameworks

They should possess sufficient technical depth to lead discoveries with business and technical buyers, confidently address first-layer technical questions, and translate technical capabilities into clear business value that resonates with executive stakeholders

Major Responsibilities Key Account Management of existing customers (70% of role) Develop and sustain trusted relationships with C-level executives, procurement teams, and technical decision-makers to support software enhancements in existing accounts

Collaborate in scheduled customer meetings with Professional Services and Managed Services teams, acting as a key liaison between operational teams and decision-makers to support and drive customer upsell use cases (billing, charging, mediation, CRM, product catalog, etc.)