Senior Customer Success Engineer - TOLA

Description WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data

As the leading data security platform purpose-built for the cloud era, Cyera ’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities

Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber

Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security

THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera

This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises

As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience

RESPONSIBILITIES: As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise

Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives

Driving customer adoption through effective onboarding and training processes

Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach