Senior Database Site Reliability Engineer

About Us TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge

Join us, and let's revolutionize behavioral health software together while making a real difference! About the Position We are seeking a Database Site Reliability Engineer who demonstrates a strong skill set in managing PostgreSQL

In this role, you will own the reliability and operability of our PostgreSQL services supporting a growing 24x7 SaaS platform , with an emphasis on availability, performance, observability, incident response, and automation

You will partner with cross-functional teams—including developers, operations, and infrastructure—to ensure that our database services run smoothly and efficiently

If you are passionate about operational excellence and continuous improvement, we want to hear from you

What You'll Do Responsible to design, implement, and maintain high-availability , high throughput, data and compute intensive , critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform

Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics , and operational readiness

Participate in and help drive incident response , root cause analysis, and post-incident corrective actions for database-related production events

Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations