Senior Pharmacy Business Analyst

POSITION SUMMARY : Boston Medical Center Health System is an approximately $8B system whose mission is to provide Exceptional Care without Exception

The Health System includes a tertiary academic medical center ( Boston Medical Center ), two community hospitals (BMC – Brighton, and BMC – South), a faculty practice foundation, Medicaid managed care organization (BMC HealthNet Plan), a network of community health centers, and an accountable care organization (Boston ACO)

Anchored by Boston Medical Center , which has been serving Boston's most vulnerable patient population for over 150 years, BMCHS is unwavering in its commitment to serve the community and united in its vision to "make Boston the healthiest urban population in the world by 2030.” The Senior Pharmacy Business Analyst sits at the intersection of data and business execution within our pharmacy services organization

This role translates complex operational and financial data into clear insights, dashboards, and recommendations that drive decisions across pharmacy service lines

The analyst partners directly with business line leaders to identify performance trends, diagnose root causes, and support execution

This is a high-visibility role that requires both analytical rigor and business fluency to communicate effectively with senior stakeholders across 340B/retail and specialty pharmacy operations

Position: Senior Pharmacy Business Analyst Department: BMCHS Innovation Schedule: Full Time/ REMOTE Performance Monitoring & Insight Generation Monitor KPIs across assigned business line to identify trends, anomalies, and performance gaps Conduct root cause analysis and develop hypotheses on drivers of performance change Proactively surface insights to service line leaders — not waiting to be asked Translate data findings into clear business language and actionable recommendations Dashboards & Reporting Build and maintain Tableau dashboards that translate warehouse data into operationally actionable views Pull and structure data from the enterprise data warehouse using existing tables and views Develop executive-facing slides and briefs that tell a clear, concise performance story Own recurring performance reports end-to-end, including QA and distribution to stakeholders Business Partnership Serve as an embedded analytical resource for assigned service line leaders Translate business questions into analytical frameworks; translate findings back into business language Support planning cycles, operational reviews, and ad hoc strategic requests from leadership Partner directly with Finance, Operations, and Clinical teams to drive execution on identified opportunities Cross-Coverage & Collaboration Maintain working familiarity with the adjacent business line to provide coverage and consistency Collaborate with counterparts to align methodology, definitions, and reporting standards Partner with the data analytics team responsible for data warehouse table and view preparation REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree required, preferably in Business, Finance, Analytics, Health Administration, or a related field