Senior Technical Account Manager, Atlas

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places

Named one of Fast Company's Most Innovative Companies, Armada ’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense

With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA

We are looking for the most brilliant minds in the world to join us

Working at Armada means taking ownership, driving autonomy, and delivering impact

You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up

What you do here will not only define your career but help further Armada ’s mission to bridge the digital divide for customers around the world

Role Overview The Senior Technical Account Manager for Atlas is responsible for owning the post-deployment technical success of Armada ’s Atlas customers

This role focuses on platform adoption, operational maturity, reliability, and expansion, rather than initial deployment execution

Atlas deployments are handled by Armada ’s support and delivery teams due to the SaaS nature of the product

Once customers are live, the Senior TAM becomes the primary technical owner and success partner, ensuring Atlas is deeply embedded into customer workflows, governance models, and operational processes

A core responsibility of this role is to build, maintain, and actively drive Joint Success Plans (JSPs) with customers