Senior Technical Program Manager, Tech and Insights

About the Team The Technology and Insights team consists of People Technology, People Analytics, People Apps and Corporate IT teams

It’s a team that, through our technology, services and products, touches every aspect of the employee lifecycle, with core people platforms like Workday and Greenhouse, custom people products, hardware and software distribution, IT service desk and everything in between

We’re a global team, supporting our workforce in 35+ countries across the Americas, EMEA and APAC

Our obsession is providing world-class experiences to our users, through all the services and products we provide, providing continuous efficiencies through automation and cutting-end technology like AI

About the Role We’re looking for aSenior Technical Program Manager to improve how our development teams plan, test, launch, and support software in production

This role will mature and scale existing operating frameworks to make engineering execution more reliable and scalable, while also owning the incident response model for critical people systems

You will partner closely with engineering, product, analytics, and operations teams to strengthen delivery discipline across software development and production support

This includes code review and release practices, system integration testing, user acceptance testing, delivery readiness, dependency management, technical documentation, and incident response

The right person for this role knows how to introduce structure that helps teams move faster rather than slower

You can work credibly with product managers, program managers and engineers, understand where rigor is missing versus where teams need flexibility, and turn repeated operational pain into durable workflows, standards, and mechanisms