Supervisor Driver Compliance

Job Description Summary Reporting to the Driver Compliance Manager, the Driver Compliance Supervisor will; oversee Driver Compliance Specialists and Coordinators to ensure First Student ’s compliance under Federal/State/contractual rules and regulations

Responsible for coaching, development and performance management of Driver Compliance Specialists and Coordinators

This position supports over 200 operating locations, across multiple Regions

Major Responsibilities Maintains high degree of confidentiality / encourage and promote safe environments / maintains positive collaboration when communicating with all contacts

Supervises, trains, and coordinates activities of team members

Prepares and submits payroll

Oversees team members to ensure location data and documents are being uploaded in the compliance system accurately and in a timely manner

Performs quality assurance audits Lead team of direct reports; inspire, coach, develop, and motivate them to ensure they are providing high quality customer service, delivering on their commitments, and maximizing their potential

Build and maintain strong relations with internal customers Monitors and redistributes workload among team members as necessary to meet team goals Serves as first contact for problem-solving on all issues between team and local users or region/area staff

Provides compliance reports to Area/Region leaders Mobilizes team to support onsite activities at locations as needed Other responsibilities as required or requested Minimum Education or Certifications Required High School Diploma or equivalent Minimum Experience or Skills Required 5 years’ experience in operations, transportation preferred, 2 years management experience Strong Knowledge of DOT federal and state rules and regulations Ability to provide leadership, training and coaching for Driver Compliance Coordinators, and program users Experience in project management Strong verbal and written communication skills Strong organizational, analytical and time management skills Strong communication and analytical skills both written and verbal ability to develop, manage and elevate a team