Technical Service Representative - Construction Job (Home Based, Home, US)

Technical Service Representative I ($87 - $115,000 targeted annual salary with 6% annual bonus target) Reports to the Director of Technical Services Job Summary This opportunity is with Bostik , part of the Arkema group, who is a worldwide specialist in adhesives serving construction, consumer, and industrial markets

With more than 100 years of expertise, it develops advanced sealing and bonding solutions that adapt intelligently to the evolving demands of daily life

The Technical Service Representative I will provide product training and support to our Technical Service Department across North America

They will work on assigned projects including down-channel training to drive new business, hands-on demonstration training, training content creation, jobsite visits, competitor benchmarking, new product development with field trials

The Technical Service Representative I will assist the Technical Service team with customer complaint resolution testing and validations and assist with customer calls and inquires

This position will have no direct reports at this time

Up to 50% travel within the USA, primarily around NE US

Essential Duties & Responsibilities with % Breakdown: Training and Technical Support – 70% Responsible for technical support for our C&C customers

Down-channel contractor training to drive new business

Respond to customers in need of jobsite visits and training

Responsible for organization and execution of hands-on demonstrations of Bostik products Collaborate with R&D on testing of field samples and new product development application needs