Government officials are mocking people's struggles: It takes 60 to 445 days to resolve complaints on the *Sampark* portal!
मुख्य बातें
- •Complaints filed on the *Sampark* portal take 60 to 445 days for resolution.
- •Public alleges officials are mocking their struggles due to negligence.
- •Delays in responses across multiple government departments.
- •Evidence points to bureaucratic inefficiency and neglect.
Despite citizens filing complaints about their grievances on Karnataka’s *Sampark* portal, it takes anywhere from 60 to 445 days to receive a resolution. This delay means people are unable to address their problems effectively, and the government’s apathy is eroding public trust.
Investigations reveal that responses to complaints filed on the *Sampark* portal are being delayed across various government departments. While some complaints are resolved in 60 days, others take as long as 445 days. This prolonged wait forces citizens to repeatedly follow up, adding to their frustration.
Officials attribute the delays to shortages in resources and manpower. However, the public rejects this explanation, alleging that bureaucratic negligence and inefficiency are the real culprits. Though the portal was designed to expedite grievance redressal, its credibility is now under question due to these unacceptable delays.
Meanwhile, civil society groups and citizens are voicing their dissatisfaction on social media, demanding that the government take immediate action to restore trust in the system.
