Gujarat Launches WhatsApp-Based Governance Platform for Online Citizen Services
मुख्य बातें
- •Gujarat government launches WhatsApp-based platform for online citizen services.
- •Residents can access government services like certificates and licenses via WhatsApp.
- •Initiative aims to reduce bureaucracy, paperwork, and improve transparency.
- •Platform supports multiple languages and ensures data privacy through encryption.
- •Partnership with tech providers ensures user-friendly and secure service delivery.
The Gujarat government, under the leadership of Chief Minister Bhupendra Patel, has launched a WhatsApp-based governance platform to enhance accessibility and efficiency in delivering citizen services. The initiative, announced by the Chief Minister’s Office (CMO) Gujarat, is designed to allow residents to access government services through the popular messaging app, eliminating the need for physical visits to government offices.
The new platform, named ‘WhatsApp Governance’, integrates various online citizen services, enabling users to apply for certificates, licenses, and other government documents directly via WhatsApp. This digital transformation aims to streamline bureaucratic processes, reduce paperwork, and improve transparency. Users can initiate requests by sending a message to a designated WhatsApp number, after which they will receive step-by-step guidance and updates on their application status.
