CBSE to Refund Excess Fees Paid by Students Due to Technical Issues in Class 12 Post-Result Process
मुख्य बातें
- •CBSE to refund excess fees paid by students due to technical issues in class 12 post-result process.
- •Union Education Minister Dharmendra Pradhan seeks report from CBSE on complaints of technical glitches faced by students.
- •Technical issues reportedly due to server downtime, payment gateway glitches, and operational lapses.
- •CBSE to provide scanned copies of evaluated answer books without candidates being required to submit fresh requests.
- •CBSE's decision to refund excess fees paid by students is a welcome move, alleviating concerns of students and their parents.
The Central Board of Secondary Education (CBSE) has announced that it will issue refunds to students who were overcharged during the class 12 post-result process due to technical issues. The decision comes after Union Education Minister Dharmendra Pradhan sought a detailed report from the CBSE on complaints of technical glitches faced by students during the re-evaluation process.
According to the CBSE, certain technical issues on May 21 and 22 led to incorrect fee deductions in some cases while students were applying for scanned copies of evaluated answer books. In some instances, excess payment was deducted, while in others, lesser amounts were charged. The CBSE has assured that in all cases of excess payment, the exact excess amounts shall be refunded to the same payment method which was used for payment. Similarly, in cases where lesser payment was deducted, candidates shall be informed separately regarding payment of the balance amount, if required.
