CBSE to Refund Overcharged Students Following Technical Issues During Class 12 Post-Result Process
मुख्य बातें
- •CBSE to issue refunds to students overcharged during class 12 re-evaluation process due to technical issues.
- •Union Education Minister Dharmendra Pradhan seeks report from CBSE on technical glitches faced by students.
- •CBSE assures scanned copies of evaluated answer books will be provided to affected students without fresh requests.
- •CBSE extends timelines and takes technical interventions to address reported issues.
- •Technical disruptions attributed to exceptionally high traffic on the portal during peak periods.
The Central Board of Secondary Education (CBSE) has announced that it will issue refunds to students who were overcharged during the class 12 post-result process due to technical issues. This decision comes a day after Union Education Minister Dharmendra Pradhan sought a detailed report from the CBSE over complaints of technical glitches faced by students during the re-evaluation process.
According to a notice issued by the CBSE, certain technical issues led to incorrect fee deductions in some cases while students were applying for scanned copies of evaluated answer books on May 21 and 22. In some instances, excess payment was deducted, while in others, lesser amounts were charged. The CBSE has stated that in all cases of excess payment, the exact excess amounts shall be refunded to the same payment method which was used for payment.
